Katto is committed to protecting the privacy and security of its drivers' personal information. This Privacy Policy explains how we collect, use, and share information when you use our services.
We collect the following types of information:
Personal Information: Name, address, phone number, email address, date of birth, and
driver's license details.
Vehicle Information: Vehicle registration, insurance details, and vehicle condition.
Ride Information: Ride history, route information, pickup and drop-off locations, and
earnings.
Technical Information: IP address, device ID, browser type, and usage data.
Bank Account Details: This includes your bank account number, bank name, account holder
name, and other necessary banking information.
We use your bank account details for the following purposes:
Payments and Payouts: To process payments and payouts to you for the rides you complete
using our platform.
Fraud Prevention: To prevent fraudulent activities and ensure the integrity of our
payment systems.
Customer Support: To assist you with any issues related to your payments and payouts.
We collect your location data to provide and enhance our ride-sharing
services, including matching you with nearby drivers or riders,
calculating fares, and improving route accuracy.
Location data is collected when you use the App and is essential for
core functionalities of our services.
Katto Captain uses the collected location data for:
Providing ride-sharing services
Ensuring safety and security
Improving app functionality and user experience
Customer support and communication
Your location data may be shared with drivers, riders, and third-party
service providers as necessary to provide our services.
We do not sell your location data to third parties.
At Katto Captain, we prioritize your privacy and are committed to being transparent about how we collect and use your location data, especially when our app is running in the background. We use user location only for our App purpose.
Katto Captain collects location data when the app is running in the background to provide and improve our ride-sharing services. Here’s why this is essential:
Ride Matching and Optimization: To efficiently match you with the nearest available
driver or rider, ensuring timely pickups and drop-offs.
Real-Time Navigation: To provide accurate navigation and route updates, helping
drivers and riders avoid traffic and reach their destinations faster.
Safety and Support: To enhance safety features such as real-time trip tracking and
emergency assistance, ensuring we can provide support if needed.
When you grant Katto Captain permission to access your location data in the background, we may collect and use this data as follows:
During Rides: To continuously update your location for accurate ride tracking,
navigation, and matching with other users.
Before and After Rides: To optimize the availability of drivers and riders in your
vicinity, ensuring efficient service when customer request a ride.
We use the collected information for the following purposes:
Providing Services: To facilitate ride requests, navigation, and driver support.
Payment Processing: To calculate and disburse earnings and incentives.
Safety and Security: To verify identity, ensure safe rides, and provide insurance
coverage.
Communication: To send important updates, notifications, and support communications.
Improving Services: To analyze usage and improve our app functionality and user
experience.
We may share your information with:
Passengers: Limited information such as your first name, vehicle details, and location
for the purposes of ride facilitation.
Service Providers: Third-party service providers who assist us with payment processing,
customer support, and other operational functions.
Legal Authorities: If required by law or to protect the safety and security of our
users and services.
Business Transfers: In the event of a merger, acquisition, or sale of ../assets, your
information may be transferred as part of the transaction.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. When no longer needed, we will securely delete or anonymize your data.
You have the following rights regarding your personal information:
Access: You can request access to your personal information and obtain a copy.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to legal
requirements.
Objection: You can object to the processing of your personal information in certain
circumstances.
To exercise these rights, please contact us at hello@katto.in
We use cookies and similar tracking technologies to enhance your experience on our app. You can control the use of cookies through your browser settings.
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@katto.in
Phone: (+91) 80542 77777
