Frequently Asked Questions

  • Home
  • Frequently Asked Questions
Faq's

General frequently asked questions

Certainly! Here's a general FAQ section for the Katto app that covers basic user inquiries:

Download the Katto app from your Apple store or Play store for Android. Create an account using your email or mobile number, and Fill the required details in profile

It would help if you had the Katto app installed, a valid account, and a compatible payment method added to your profile.

Fares are calculated based on the distance travelled , the type of service selected, and local demand at the time of the ride. You can also apply the applicable promotions or discounts.

You can cancel a ride through the app. Cancellations made after a designated waiting time may incur a small fee to compensate the driver for their time.

Receipts are automatically sent to the email associated with your Katto account. You can access ride receipts directly from the app under the 'Ride History' section.

If you encounter any issues during your ride, you can use the in-app SOS button for emergencies or contact our 24/7 support team for assistance.

Promo codes can be entered in the booking screen's 'Promo Code' section before confirming your ride. The discount will be applied to your total fare.

Yes, the Katto app features an SOS button for safety.

Download Katto App

Download the Katto app, available on iPhone and Android!

Katto App Icons Katto App Icons
Katto India Cabs

© 2024 Mayassar Services Private Limited. All Rights Reserved. Katto India