Welcome to Katto! Your privacy and the security of your personal information are essential to us. This Privacy Policy outlines the types of information we collect from you while you use our application, how we use it, and the steps we take to protect it.
When you register for the Katto app, we collect your name, email address, phone number, and payment method details. This information is necessary to provide our services, process payments, and communicate with you about your rides.
We collect your location data to provide and enhance our ride-sharing
services, including matching you with nearby drivers or riders,
calculating fares, and improving route accuracy.
Location data is collected when you use the App and is essential for
core functionalities of our services.
Katto Customer uses the collected location data for:
Providing ride-sharing services
Ensuring safety and security
Improving app functionality and user experience
Customer support and communication
Your location data may be shared with drivers, riders, and third-party
service providers as necessary to provide our services.
We do not sell your location data to third parties.
We may collect information about the devices you use to access our services, including the hardware models, operating system versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.
Your information helps us to:
Provide, maintain, and improve our services.
Personalize your user experience.
Communicate with you about services, offers, promotions, rewards, and events.
Process transactions and send you related information, including confirmations and invoices.
Monitor and analyze trends, usage, and activities in connection with our services.
Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect
Katto's and others' rights and property.
We may share your information:
With drivers to enable them to provide the services you request.
With third parties to perform functions on our behalf (e.g., software maintenance services, advertising
serving technologies, email service providers, delivery services, database management, web analytics,
and app features improvement).
For legal reasons or in the event of a dispute.
With your consent.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include using encryption for your data and undergoing regular security compliance checks.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a more extended retention period is required or permitted by law.
You have the following rights regarding your personal information:
Access: You can request access to your personal information and obtain a copy.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to legal
requirements.
Objection: You can object to the processing of your personal information in certain
circumstances.
To exercise these rights, please contact us at hello@katto.in
We use cookies and similar tracking technologies to enhance your experience on our app. You can control the use of cookies through your browser settings.
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review our privacy policy. whenever you use our services to stay informed about our information practices and how you can help protect your privacy.
If you have any questions about this Privacy Policy, please get in touch with us at:
Email: hello@katto.in
